Lilliput Electronics Co., Ltd. is committed to constantly improving our pre-sales and after-sales services, as well as exploring new markets. Since our establishment in 1993, we have seen a steady increase in product sales volume and market share. Our guiding principle is to always "Think ahead!", while our operating concept is centered on providing high quality products for good credit and excellent services for market exploration. To better serve our customers, we have set up branch companies in Zhangzhou, Hong Kong, and the USA. Through our unwavering commitment to quality and customer service, we continue to make strides in expanding our presence in the global market.
- We stand behind the quality of our products and are committed to providing our customers with excellent after-sales service. All products purchased from Lilliput come with a one (1) year free repair service. We warrant our products against defects in materials and workmanship (excluding physical damage) under normal use for a period of one (1) year from the date of delivery. If any issues arise within this warranty period, we will provide free repair service for your product. For any repair services beyond the warranty period, we offer competitive pricing as listed in our price list. You can trust Lilliput to provide reliable products and dependable after-sales support.
- We want to ensure that all product returns are handled efficiently and effectively. If you need to return any products to us for servicing or troubleshooting, we ask that you please contact us via email, telephone, or fax to request a Return Material Authorization (RMA) before sending the product back to us. This helps us to process your return in a timely and accurate manner, and ensures that you receive the appropriate support for your product. Thank you for choosing Lilliput and we look forward to assisting you with your product needs.
- We are committed to providing our customers with high-quality products and reliable support. In the event that a returned product is within the warranty period but is either discontinued or has difficulty in repair, we will work with you to find a suitable solution. This may include a replacement product or another alternative, which will be discussed and negotiated by both parties. Our goal is to ensure that you are completely satisfied with your Lilliput product and the level of service you receive. Thank you for choosing Lilliput.
English